Crisis Stabilisation Centre - Carer Consultant
Join Sonder as a Family Peer Practitioner at the 24/7 Crisis Stabilisation Centre - use your lived experience to support families, shape crisis care, and grow in a collaborative, values-driven
The Crisis Stabilisation Centre (CSC) is a first‑of‑its‑kind service in South Australia and a rare opportunity to help establish an entirely new model of crisis care from the ground up. This 16‑bed, 24/7 service provides a voluntary, short‑stay (up to 72 hours) alternative to Emergency Departments, offering a safe, therapeutic, home‑like environment for people experiencing mental health crisis and/or suicidal distress. Co‑located within the Lyell McEwin Hospital precinct alongside Sonder’s Medicare Mental Health Centre, the CSC is designed for seamless integration across hospital, urgent and community services. Guided by a co‑designed Peer First, Peer Last Philosophy of Care, and grounded in zero suicide principles, trauma‑informed practice and cultural safety, this new service represents a once‑in‑a‑career opportunity to help shape culture, practice, and care at the very beginning.
What benefits can we offer?
When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:
Salary (excluding super) paid above award and reviewed annually
Flexible working arrangements
Professional development allowance provided yearly
Generous salary packaging options - increase your take home pay by 6-12%
17.5% Leave Loading
Modern and welcoming office spaces
Christmas Closure Bonus Leave (above annual leave entitlements)
Training opportunities
Meal & entertainment allowances
Paid parental leave, and much more!
Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.
Hours: 9-5 Monday to Friday
Contract: Full-Time roles 1.0FTE,Ongoing
Location: Elizabeth Vale (Lyell McEwin Hospital precinct)
More Information & Position Description via this link: https://bit.ly/4dF8yaA
About the Role:
The Family Peer Practitioner is a lived experience role within the Crisis Stabilisation Centre (CSC), part of the Integrated Crisis Support Hub. Drawing on their own experience as a family member, carer, or supporter of someone with mental health challenges, the Family Peer Practitioner provides peer support and genuine connection to the families and carers of guests accessing the CSC.
Using a strengths-based, recovery-oriented approach, they act as a role model of hope for families navigating a loved one's mental health crisis, championing their voices and ensuring their perspectives are valued within the service. This role operates under direction as part of the multidisciplinary team and is supported by the Peer Practice Lead – CSC, Senior Peer Practitioners, Nursing Lead, Allied Health Lead, and broader CSC leadership.
Experience Requirements:
Personal lived experience as a family member, carer, or supporter of someone who has experienced mental health challenges, and the ability to draw on this experience purposefully and safely in a professional context.
Demonstrated experience working within a fast-paced environment.
Previous experience in a Family Peer Practitioner, lived experience, or family/carer peer support worker role.
Previous experience in an immediate access or crisis care setting is desirable.
Experience using databases, electronic case management systems, and computer systems
Qualification and Other Requirements:
Certificate IV in Peer Work or equivalent qualification with demonstrated experience in a lived experience, Family Peer Practitioner, or family/carer peer support worker role, or willingness to obtain.
Certificate IV in Mental Health or a related field is desirable.
National Police Check
Working with Children Check
How to apply:
Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.
Feel free to send any enquiries to sondercareers@sonder.net.au
Please note:
This is a rolling recruitment process for a new service. Applications will be reviewed as they are received, and interviews will be conducted throughout the advertising period. The service is expected to open in July 2026, with successful applicants commencing soon.
At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.
- Department
- Mental Health Services
- Role
- Peer Practitioner
- Locations
- Kaurna Country, Northern Crisis Stabilisation Centre
- Yearly salary
- AUD76,376.56 - AUD81,906.76