Who are we?

Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains – Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness

What benefits can we offer?

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

• Salary (excluding super) paid above award and reviewed annually

• Flexible working arrangements

• Professional development allowance provided yearly

• Generous salary packaging options - increase your take home pay by 6-12%

• 17.5% Leave Loading

• Modern and welcoming office spaces

• Christmas Closure Bonus Leave (above annual leave entitlements)

• Training opportunities

• Meal & entertainment allowances

• Paid parental leave, and much more!

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

Hours: Part-time or Full-time available, multiple positions available

Contract: Ongoing

Location: positions available accross Salisbury, Payneham, Noarlunga & Port Adelaide

More Information & Position Description via this link: https://bit.ly/4bVGpMF

About the Role:

The IEA Support Service Officer is a vital member of the team, responsible for ensuring the smooth, efficient, and professional operation of the site. This role supports a welcoming, inclusive, and supportive environment for participants, employers, and visitors. Working closely with Career Coaches, the ESA Manager, and the wider IEA team, the IEA Support Service Officer provides high-quality administrative and customer service support. The role contributes to fostering a culture of care, respect, and empowerment, ensuring every participant experiences a positive, respectful, and professional service.

Experience Requirements:

• Previous experience in an administrative or reception role, preferably in a health, community, or employment services setting.

• Experience managing front desk or customer-facing duties, including greeting visitors and handling enquiries.

• Experience maintaining electronic and paper-based records accurately and securely.

• Experience coordinating appointments, meetings, or events in a professional environment.

• Experience using databases, spreadsheets, and communication systems to support service delivery.

• Experience working collaboratively within a team to achieve organisational goals and deliver high-quality client service.

Qualification and Other Requirements:

• Current or willing to obtain a Working with Children's Check (WWCC)

• Current or willing to obtain a National Police Check (NPC)

• Current or willing to obtain NDIS Worker Screening

• Certificate III or IV, Diploma, or tertiary qualification in Business Administration, Office Management, or a related field (desirable but not required)

How to apply:

Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.

Feel free to send any enquiries to sondercareers@sonder.net.au

Advert Closing Date: Tuesday, 21 April 2026

At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.